Terms & Conditions

Last updated: September 2026

1. Direct Delivery Operations

Utkal Rasoi operates exclusively as an online food delivery brand in Bhubaneswar, Odisha. We do not offer dine-in, table reservation, or customer pickup services at our cooking facilities.

2. Pricing, Delivery & Taxes

All prices listed on the website are in Indian Rupees (INR) and are inclusive or exclusive of applicable Goods & Services Tax (GST) as displayed at checkout. Delivery charges may apply based on delivery distance and order value.

3. Cancellations & Refunds

Because all food is cooked fresh upon order confirmation, cancellation requests can only be entertained before kitchen preparation begins. Once food is preparing or dispatched, orders cannot be cancelled.